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NPS surveys by email for your Shopify store

Send automatic NPS surveys by email after customer purchases

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Setting up NPS surveys with our Shopify app is as simple as 1, 2, 3

Customer placing order

1. Customer places an order on your store

We will collect all orders your customers place in your store, and prepare a NPS survey for each of them.

Sending NPS surveys

2. We send an email with a NPS survey

After a configurable delay, we will automatically send an email with a NPS survey to your customers to collect their feedback.

Collecting responses

3. We collect responses for analysis

We will collect all responses and provide tools to measure customer satisfaction with the NPS system.

Many top companies use the NPS.

Many companies are already using the Net Promoter Score® system to improve satisfaction of customers and employees. See what they’re saying.

LinkedIn
Slack
Airbnb
HubSpot

Features

Settings

Configure email sending and branding

Send your emails with a delay to allow customers experience your product. Add your brand so your customers recognize your store instantly

Responses

Get all responses in a single place

Effortlessly access and review open-ended feedback with convenient direct links that lead you straight to specific orders and individual customer profiles. This feature allows you to quickly gather insights and understand customer experiences in detail, enabling you to address any issues or enhance service quality effectively.

 

Analytics

Keep improving with analytics

Analyze your overall satisfaction levels to continuously refine your offerings based on real customer insights.

Just start collecting feedback from your customers and sell more.